BetPower Privacy Policy — Your Data, Your Control

BetPower collects different types of information in different situations. Every piece of data has a specific purpose — and we've clearly outlined each one below.

What you provide at registration:

• Your full name and date of birth
• Mobile number and email address
• Residential address
• National ID or passport number (collected during KYC verification)

Automatically collected during use:

• Your device's IP address and device type
• Browser type and operating system
• Which pages you visited on the site and how long you spent on them
• At login and logout
• Betting history and payment transaction records

No data is collected without a reason. BetPower has a specific purpose behind every piece of information it gathers:

• Account Management: Your name, mobile number, and email are required for login, security, and identity verification.
• To Meet Legal Obligations: Identity document details are required to comply with KYC and AML (Anti-Money Laundering) regulations.
• Payment Processing: Payment method details are required to process deposits and withdrawals accurately.
• Fraud Prevention: IP and device data are used to detect suspicious activity.
• Service Improvement: BetPower analyses which features are used most to continuously improve the platform.
• Contact: Your mobile number and email are used to send promotions, important updates, and support messages.

If you do not wish to receive promotional messages, you can turn off notifications in your account settings. Security-related messages cannot be disabled — they are sent for your own protection.

All BetPower member data is stored in high-security data centres that operate in accordance with international security standards (ISO 27001).

The data storage practices BetPower follows:

• All personal data is stored in encrypted form — never as raw, readable data.
• Payment information is stored on a separate, secured server — not in the main database.
• Server access is restricted to specifically authorised personnel — and a log of all access is maintained.
• Regular backups are taken, and all backup data is protected with the same level of encryption.

Simply put — BetPower does not sell your personal information or share it with third parties for advertising purposes.

However, there are limited circumstances in which data may need to be shared:

• Payment Processor: The necessary information is shared with bKash, Nagad, or your bank to process transactions — strictly for the purpose of completing the payment.
• Legal Authorities: We are legally required to provide data in response to a court order or a lawful request from a government authority. Where possible, you will be notified when this occurs.
• KYC Partner: Trusted third parties may be used for identity verification — and they operate under the same privacy terms we do.
• Fraud Prevention Agency: Limited data may be shared with industry-wide fraud detection networks.

BetPower uses cookies on its website and app to improve the user experience. Cookies are small text files stored in your browser.

The types of cookies we use:

• Essential Cookies: To maintain your login session and ensure site security. Without these, the site cannot function properly.
• Performance Cookies: To understand which pages get the most traffic and where issues may be occurring.
• Preference Cookies: To remember your language preference and interface settings.

BetPower does not use third-party advertising tracking cookies. You can clear cookies at any time from your browser settings — however, deleting essential cookies may disrupt your login session.

You have several important rights regarding your personal data at BetPower, and exercising them is straightforward — no complicated process required.

• Right to Access: You can submit a request to find out what information we hold about you.
• Right to Correction: If any of your information is inaccurate, you can request that it be corrected.
• Right to Erasure: After closing your account, you can request that your data be deleted — beyond what we are legally required to retain.
• Right to Restrict Processing: You can ask us not to use your data for certain purposes — such as opting out of promotional communications.
• Data Portability: You can request a copy of your data in a readable, portable format.

To exercise any of your rights, email us at support@betpower.top. We aim to respond within 72 hours of receiving your request. Complex cases may take up to 30 business days.

BetPower is strictly for users aged 18 and above. We have no intention of collecting information from minors, and we consider doing so completely unacceptable.

Age is verified at the point of registration. Any attempt by a minor to create an account is detected immediately, the account is blocked, and any collected data is deleted.

Payment information is the most sensitive data we handle — which is why BetPower maintains separate and stringent measures specifically for it.

• BetPower never sees or stores your bKash or Nagad PIN. Payments are handled through token exchange via the payment gateway.
• Transaction records are retained, but they contain only the amount, timestamp, and status — never a PIN or account password.
• Payment data is stored on a separate encrypted server that even the support team cannot access directly.
• Large transactions automatically trigger our verification system, reducing the risk of fraud.

Remember — BetPower and any legitimate organisation will never ask for your PIN or OTP over the phone or by message. If someone does, it is a scam.

BetPower may update this Privacy Policy when necessary. As technology and regulations evolve, the policy needs to keep pace.

• When significant changes are made, you will be notified upon logging in to your account.
• You will also be notified by email — check your inbox and spam folder regularly.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• If you do not agree to the updated policy, you will be given the option to close your account and withdraw your balance.

If you have any questions, concerns, or requests regarding how your data is used, please contact BetPower's privacy team.

• Email: support@betpower.top — use the subject line "Privacy Request"
• Live Chat: Available 24/7 from any page on the site
• Help Center: help-center You'll find a detailed guide on the page

BetPower takes your privacy rights seriously. Every request is processed and responded to in a timely manner. Requests written in Bengali are fully accepted.